Projects – Service Quality

Centre for Ecology and Development


Support with respect to quality-oriented planning, financial aspects and strengthening the capacity building component.

Institute for Environmental Issues (UfU)


Support with regard to building up a quality oriented management system with emphasis on leadership and internal and external communication.

Holiday Resort Luhme


Leadership coaching with regard to strategic planning, leadership and marketing based on a quality management system following the standards for service quality in the tourism sector in Brandenburg. Emphasis is put on the orientation towards the client and leadership skills.